Frequently Asked Questions
Everything you need to know about our supportive apparel and services.
How do I know which size is right for me?
We recommend referring to our detailed Size Guide located on each product page. Our garments are designed for a snug, supportive fit, so if you are between sizes, we generally suggest sizing up for comfort.
What is your return policy for intimate apparel?
Due to the hygienic nature of our products, we accept returns within 30 days only if the items are unworn, unwashed, and in their original packaging with all tags and hygiene liners intact.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your support wear sooner.
Are your fabrics sustainably sourced?
Yes, we prioritize OEKO-TEX certified fabrics that are free from harmful chemicals, ensuring our products are safe for your skin and better for the planet.
Can I wash my Pelvic People garments in the machine?
To maintain the integrity of the compression fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and fabric softeners.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery timelines for international orders are calculated at checkout based on your location.